Terms and Conditions
**In placing a deposit (online or via phone call to our office) to reserve any home with Plumas Pines Vacation Homes and Rentals, guest certifies that he/she has read and agrees to all terms of the our agreement, conditions and policies set forth within.
VACATION RENTAL TERMS AND CONDITIONS:
This agreement is made by and between, the renter, hereinafter referred to as "Guest(s)" and Plumas Pines Vacation Homes and Rentals, referred to as "Agent" for the short-term rental of vacation property, hereinafter referred to as "Property".
PLEASE READ ALL INFORMATION CAREFULLY. Any monies received by Plumas Pines Vacation Homes and Rentals for occupancy of vacation property shall indicate the acceptance of the Terms and Conditions of this Agreement. It is the responsibility of the Guest(s) to be familiar with all policies within this agreement.
A reservation deposit and a valid, current credit card is required to secure the reservation. A reservation deposit of 50% of the total reservation , must be collected at the time of booking the reservation. The advance payment is not a Damage Deposit. The BALANCE OF RENT is due 30 (thirty) days before your arrival date. Your credit card on file, will automatically be charged for the remaining balance due, on the due date. Any other arrangements must be secured in writing.
GUEST DAMAGE PROTECTION FEE
Every guest reservation is required to include a Guest Accidental Damage protection fee.
This waiver will cover accidental damages to the home during a stay, up to $250.00. If the damage to the property exceeds $250.00, the guest is responsible for the blance and the pre-authorized credit card we have on file will be charged. All damages must be reported to manager by each guest immediately in order for the waiver to cover the damage.
This Damage fee does NOT cover intentional damange, theft, or excessive cleaning, or any damange or flea infestation caused by a pet or somoking in the the home. Please do not hesitate to report an accident as this protection fee is in place to protect the home but also to ecncourage guest to work with the manager!
Any dmaages found upon arrival need to be reported to the office at 530-836-0444 by 9:30 a.m. the day after your arrival - so you are not charged for the damage you did not create! Guest will be responsible for any damages or theft thereafter. Accidents causing damange need to be reported when they occur (leave a message if it is after office hours) by calling our office at: 530-836-0444
Rates include a one-time linen/towel set-up. 1 set of towels per number of people the home sleeps.
A 31 day notice is required for cancellation. Cancellations that are made more than 31 (thirty one) days in advance of the scheduled check-in date will receive a full refund of the deposit held, less the reservation booking fee. Cancellations made after the final charge has been made to the credit card or within 30 days of arrival date will not receive any refund. There are no refunds of any kind after the final balance due is charged regardless of when the balance due is charged. Changes that result in a shortened stay, that are made within 30 days of arrival date, will not result in any prorating, refunds, or reduction in rents. Early departure, late arrival or failure to arrive during the reservation does not warrant any refund of rent or deposit or transferring rent to another future date. If the property becomes unavailable to the Guest prior to occupancy as a result of foreclosure, sale, destruction or any other reason, Agent agrees to refund the full amount paid to the date, of cancellation, and Guest agrees to release any claims against Agent.
SUBSTITUTION There are times when the vacation home you reserved. may become unavailable due to circumstances beyond our control. Plumas Pines Vacation Homes and Rentals agrees to try and find an available (same dates) substitute of a comparable accommodation if the reserved property is sold, or for any reason the home becomes unavailable for the reserved dates. You will have the choice to accept the substituted home or cancel th reservation. There may be an increase in price if you accept a larger or upgraded home.
CHANGING DATES OR HOMES We are happy to make changes for you on your reservation after you booking has taken place with us. However, you will be subject to a $50 change fee each time you ask us to update your reservation with new dates or to move you to another property. We do not move reservations to a different home or reduce the number of nights if you are within 30 days of arrival date.
REPAIRS/MAINTENANCE Plumas Pines vacation Homes and Rentals will do their best to repair or fix items that are determined to not be working during the reservation. However failure to repair items and failure of satellite T.V. service, WiFi service, non-working appliances, HVAC does not warrant a refund or discount.
It is strongly recommended that Guests purchase travel insurance to cover the cost of a cancelation due to an unforeseen or unexpected event. CSA Vacation Rental Insurance is available with your reservation.when you book online or if you call us within 24 hours of receiving your confirmation. Vacation Rental Insurance reimburses for pre-paid, non-refundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned expenses. We strongly recommend you purchase this valuable protection.
The maximum number of Guests may not exceed the posted amount for the Property including children and infants. Additional arrangements may be made in writing for additional Guests and additional fees apply. If we find that you have more people in the home than the occupancy allows or if you have not correctly disclosed the number of people in the home awithout written permission, your reservation may be cancelled without notice, you may be asked to vacate the home without refund or your credit card on file may be charged an additional fee. We do not allow guests to sleep on the floor, deck or on couches (unless it is a sofa bed) even if they bring their own bedding. You must have written permission to bring sleeping bags for children.
RV PARKING None of the homes on our program allow RV Parking on driveway or anywhere near the home site.
CHECK-IN AND CHECK-OUT TIME
Check in time is 3:00 p.m... PST on the day of arrival and Check out time is 10:30 a.m... PST on day of departure.
Your reservation begins when the home has been cleaned and prepared for you and keys or door code have been given to you, on arrival date and ends at 10:30 a.m. on departure date. Access is not permitted to the home before it is ready, including the deck, garage or driveway. Guests who go to their vacation rental property without keys before the home is ready, may be subject to immediate cancellation of their reservation with no refund and may impact their ability to make a future reservation with Plumas Pines Vacation Homes and Rentals. This includes guests who are staying in the home, but their names are not on the rental agreement.
ARRANGEMENTS FOR A LATE CHECK-OUT NEED TO BE MADE 24 HOURS IN ADVANCE OF DEPARTURE DATE, not morning of departure. Unfortuantley if you request late check out on the morning of your departure, we are unable to accommodate you as cleaning crews have already been scheduled.
Keys returned to our office at 307 Poplar Valley Road, (not left in the home) indicate that you have checked out. Please call our office on check out day, if you are in a keyless entry home to let us know you have departed. Thank you!
Keys not returned to our office at the date and time of departure (10:30 a.m. ) will be subject to, either a full days rent + county tax, or a late key fee of $50.oo charged to the credit card on file.
NO PETS ARE ALLOWED unless you have reserved a pet friendly property and paid the one time pet fee of $75.00 in advance with your reservation.
There is a penalty fee of $150.00 charged to the credit card on file for those guests who bring an unauthorized pet., even to a pet friendly home. Please call our office and make sure you have reserved a pet friendly home if you plan on bringing your pet.Pets should never be left unattended in the house for long periods of time. Please clean up after your pet and properly dispose of the waste. Your paid pet fee does not include the housekeeper picking up dog waste.
LOST AND FOUND
Please remember all your belongings on your departure from the unit. Plumas Pines Vacation Homes and Rentals is not responsible for personal items left in the unit or lost or stolen. We keep forgotten guest items up to one month from departure date here at our office. It is your responsibility to call our office or email us regarding your forgotten items. Mailing your item back is subject to our staff schedule and a courtesy we offer if we can.
SMOKING/OPEN FLAME BAN
All of our properties are Non-smoking. This ban includes cigarettes, cigars, electronic cigarettes, pipes. This includes the inside of the home, deck, garage and yard. Open flames are not permitted in and around our vacation rental properties i.e. charcoal grills, bonfires etc. Any cost associated to eliminate smoke smell or damage related to smoking or open flame will be charged to the guest credit card on file. This is not covered under the purchased damage insurance policy. Minimum charge for cleaning/odor removal is $500.00
COVENANTS, CODES, & RESTRICTIONS
Guest agrees to abide by all of the Covenants, Codes and Restrictions of the Community the Property is located in.
NO DAILY MAID SERVICE
A one-time set up of linens and bath towels are included with your reservation, daily maid service is not included in the rental rate. You have paid for a cleaning fee with your reservation and we do not require you to complete any housekeeping tasks on your departure. We d not permit bath towels or linens to be taken from the property. We recommend that you bring your own pool towels.
Rates for other reservations are subject to change.
Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit, and/or rental money and the reservation will be canceled.
Golf course green fees and associated charges are not included in any rental rates. Guests are required to secure all golf play at Guest`s convenience and pay associated costs.
USE OF PREMISES
The Property shall not be used at any time by Guest for the purpose of carrying on any business, profession, or trade of any kind, or for any purpose other than as a private dwelling. Guest shall comply with any and all laws, ordinances, rules and orders of any and all governmental or quasi-governmental authorities affecting the cleanliness, use, occupancy and preservation of the Property.
The Property is located in a neighborhood which has a "noise ordinance" in effect after dark. All Guests agree to respect the Noise Ordinance and to use common sense and decency in keeping the noise volume low after dark. Any police enforcement actions by the City, County, or Home Association are at the sole expense of the Guest and may result in immediate eviction and forfeiture of all amounts paid. Complaints from neighbors may warrant the cancellation of your reservation without any refund or the ability to reserve with us in the future.
MAINTENANCE & RULES
1. Not obstruct the driveways, sidewalks, courts, entry ways, stairs, and/or halls, which shall be used for the purposes of ingress and egress only. Recreational Vehicles are not allowed on the property, driveway or street. RV`s must be parked in a designated RV park.
2. Not obstruct or cover the windows or doors
3. Not leave windows or doors in an open position during any inclement weather.
4. Not hang any laundry, clothing, sheets, etc. from any window, rail, porch or balcony nor air or dry any of same within any yard area or space.
5. Not cause or permit any locks or hooks to be placed upon any door or window.
6. Keep all radios, television sets, stereos, etc., turned down to a level of sound that does not annoy or interfere with neighbors.
7. Use the trash containers provided in the property. Guests shall not allow any trash, garbage, rubbish or refuse to be deposited or permitted to stand on the exterior of any building or within the common elements. Please leave garbage cans INSIDE the garage unless otherwise directed to put out in the morning of garbage collection day. Raccoons and bears will love you for putting the trash can outside overnight.
8. Abide by and be bound by any and all rules and regulations affecting the Premises or the common area appurtenant to the property which may be adopted or promulgated by the Homeowners Association having control over them.
AS A REMEDY FOR VIOLATION OF ANY OF THE STATED CONDITIONS OF RENTAL IN THIS AGREEMENT, AGENT HAS THE RIGHT, BUT IS NOT LIMITED OR REQUIRED TO, TERMINATE THIS AGREEMENT AND EVICT THE GUEST FROM THE RENTAL WITHOUT ANY REFUND OF COLLECTED MONEY AND MAY KEEP ALL OR ANY PORTION OF THE SECURITY DEPOSIT. GUEST ACKNOWLEDGES THAT, IF ALL RENTAL MONIES HAVE BEEN PAID, THE MAXIMUM RECOURSE THE GUEST HAS AGAINST AGENT FOR ANY ALLEGED BREACH OF THIS AGREEMENT IS THE AMOUNT OF THE RENTAL PAID OR TO BE PAID TO AGENT ARISING OUT OF THIS AGREEMENT.
INSPECTION OF PROPERTY
Agent shall have the right at all reasonable times during the term of the stay to enter the Property for the purpose of inspecting the Property and all buildings and improvements thereon. And for the purposes of making any repairs, additions or alterations as may be deemed appropriate by Agent for the preservation of the Property or the building. Agent shall further have the right to exhibit the Property and to display the usual for sale, for rent or vacancy signs on the Property. The right of entry shall exist for the purpose of removing placards, signs, fixtures, alterations or additions that do not conform to this agreement or to any restrictions, rules or regulations affecting the Property.
Agent shall not be liable for any damage or injury of or to the Guest, Guest`s family, invitees, agents or employees or to any person entering the Property or the building of which is a part or to goods or equipment, or in the structure or equipment of the structure of which the Property is a part, and Guest hereby agrees to indemnify, defend and hold Agent harmless from any and all claims or assertions of every kind of nature. Guests understand and agree that the Homeowners and Agent while at the Property and/or while at Agent's Plumas Pines Rec Center ("Rec Center"), are NOT responsible for any personal injury or loss or damage to Guests` property or person caused directly or indirectly from foul, inclement weather conditions, Acts of God or nature, failure of heat, accidents related to fire, heaters, stoves, theft, or any unforeseeable circumstances. Under no circumstances will Guests or their invitees hold the Agent or the Homeowners of the Property responsible for any damages or claims of any kind resulting from their stay or use of the Rec Center, except for intentional acts of harm. Guest acknowledges that Homeowners have no responsibility for any up keep or maintenance of the Rec Center.
POOL AND REC CENTER INDEMNITY /WAIVER
Plumas Pines Rec Center, Inc. Liability Waiver
Infants and toddlers wearing diapers are not allowed in the pool. However swim diapers ARE allowed. Diapers are a Plumas county health code violation. Non compliance with this health code is subject to a $2000.00 fine. Food and drink are allowed poolside (no glass containers allowed) and alcohol is strictly prohibited.
Acknowledgement of Responsibility, Express Assumption of Risk and Release of Liability
I understand that during my activities at Plumas Pines Rec Center, Inc. (“PPRC”) I may be exposed to a variety of hazards and risks, foreseen and unforeseen, which are inherent in use of recreational facilities and swimming pools and cannot be eliminated. These inherent risks include, but are not limited to, the dangers of serious personal injury, property damage and death (“Injuries and Damages”) from exposure to the hazards of using a recreation center, including a swimming pool, walking on uneven land, tripping, falling, and the like. PPRC has not tried to contradict or minimize my understanding of these risks. I know that Injuries and Damages can occur by natural causes or activities of other persons, assistants or third parties, either as a result of negligence or because of other reasons. I understand that risks of such Injuries and Damages are involved in using the facilities owned by PPRC and I appreciate that I may have to exercise extra care for my own person and for others around me in the face of such hazards. I further understand that on this day, there may not be rescue or medical facilities or expertise necessary to deal with the Injuries and Damages to which I may be exposed. I further understand that Homeowners have no connection to any part of the operations, maintenance or up keep of PPRC.
I confirm my understanding of the following:
· I have read this Waiver and understand its contents;
· This Waiver is intended to be as broad and inclusive as is permitted by law. If any provision or any part of any provision of this Waiver is held to be invalid or legally unenforceable for any reason, the remainder of this Waiver shall not be affected thereby and shall remain valid an fully enforceable;
· To the fullest extent allowed by law, I agree to WAIVE, DISCHARGE CLAIMS AND RELEASE FROM LIABILITY, Plumas Pines Rec Center, Inc., its officers, directors, employees, and agents, including specifically without limitation, Mark Smith and Ellen Cantrell and any owner of the rental property connected with the use of PPRC, from any and all liability on account of, or in any way resulting from Injuries and Damages, even if caused by negligence of PPRC, its officers, directors, employees and/or agents. I further agree to HOLD HARMLESS PPRC, its officers, directors, partners, employees and agents and the owners, from any claims, damages, injuries or losses caused by my own negligence while participating in activities while on property owned by PPRC, including use of its swimming pool.
· I understand and intend that this assumption of risk and release is binding upon my heirs, executors, administrators and assigns, and includes any minors accompanying me.
I have read this document in its entirety and I freely and voluntarily assume all risks of such Injuries and Damages and notwithstanding such risks, I am voluntarily using the PPRC facilities.
SHORT TERM RENTAL
It is expressly understood and agreed that this is a short-term vacation rental and not a long term tenancy agreement. This agreement is only for the licensed use of the Property for the stated reservation term and does not create rights to renewal or for recurring usage.
This Agreement shall be governed, construed and interpreted by, through and under the Laws of the State of California.
If any provision of this Agreement or the application thereof shall, for any reason and to any extent, be invalid or unenforceable, neither the remainder of this Agreement nor the application of the provision to other persons, entities or circumstances shall be affected thereby, but instead shall be enforced to the maximum extent permitted by law.
The used herein are for convenience of reference only and they are not intended to have any affect whatsoever in determining the rights or obligations of the Agent or Guest.
No indulgence, waiver, election or non-election by Agent under this Agreement shall affect Guest`s duties and liabilities hereunder.
The parties hereby agree that this document contains the entire Agreement between the parties and this Agreement shall not be modified, changed, altered or amended in any way except through a written amendment signed by all of the parties hereto.
Any exceptions to this entire rule agreement must be in writing in advance.
I have read the Terms & Conditions of this Agreement in full. I understand and agree to and will abide by all of the Terms & Conditions as stated herein. I testify that I am of legal age to enter into a contract in the state of California. I am providing my credit card number as a guarantee of payment to Agent. I agree to pay all rent to the Property rental, as well as any damages beyond normal wear and tear during the term of my stay at the Property. I understand that these costs will be charged to my credit card. In the absence of another payment arrangement, I authorize Agent to charge my credit card for payment of these items.